As of Thursday 2nd January we are back open, and shipping orders daily, we hope you had a nice break, and managed to stay safe through the fires.
Orders are generally dispatched within 24 hours of us receiving your orders Monday - Friday.
The majority of our deliveries are made by Aramex & Couriers Please with estimated delivery times below. From time to time we may use an alternate courier company based on the location and or the size of the order. Our couriers deliver week days only.
We use a number of different couriers to provide the most competitive quote for delivery to your post code.
Please note the couriers may experience delays at this time of your due to backlogs at the depots, so please allow 1-2 days extra for some orders.
Standard Metro Delivery Rates start from $6.99
Generally shipping rates on bundle orders are more competitive as they are categorised by weights. I.e 2 cases of beer may cost the same shipping as 1 case in some areas.
Your shipping cost will vary depending on what you purchase and where it needs to be delivered.
We price the delivery based on the size and weight of the order. Typically, larger item(s) will increase the delivery fee.
Shipping Calculator available on cart page.
Please note we currently do not deliver to PO Boxes or Parcel Lockers. However our Couriers do drop to local parcel points that they arrange with local outlots in your area.
|NSW Metro||1000 - 2263||ACT Metro||0200 - 0200|
|2500 - 2530||0221 - 0221|
|2555 - 2574||2600 - 2612|
|2740- 2786||2614 - 2617|
|2890- 2890||2900 - 2999|
|VIC Metro||3000- 3220||WA Metro||6000 - 6082|
|3335 - 3341||6085 - 6122|
|3425 - 3443||6147 - 6206|
|3750 - 3811||6209 - 6210|
|3910 - 3920||6800 - 6999|
|3926 - 3944|
|3972 - 3978||Zone||Postcodes|
|3980 - 3983||SA Metro||5000 - 5199|
|8000 - 8999||5800 - 5999|
|QLD Metro||4000 - 4305|
|4500 - 4549|
|9000 - 9799|
Regional areas are quoted live by our Couriers, which are also showing a saving.
FREE METRO DELIVERY ON WINES & SPIRITS WHEN YOU SPEND OVER $200
You will receive a notification once your order has been booked with the courier, please allow 24 hours for your order to show scan updates.
Darwin 5-8 Days
Orders sent from our Marketplace Suppliers generally take 1-2 days to dispatch.
Merchandise orders are sent from the USA, and take between 5-15 business days to be delivered across Australia.
The above estimates are based on business days (Mon - Fri) only to metro zones. Regional zones may take longer.
Above is based from when your item collected by Courier which will generally be within 24 hours of you placing your order. Please don't include the day the order was placed as a transit day as this is when we are preparing your order, and getting it ready to be loaded to the truck.
We will always try our best to get your order to the courier on the same day you place your order.
Incorrect address has been entered against the order.
Extreme Weather Events
Incorrect Credit Card information was entered against the order. Please double check all details when you place your order. You will only be charged once your details have been validated by our payment gateway.
Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
We recommend taking out Transit Insurance, for only $1.99 this covers your order against all Loss, Theft or Damage whilst in transit. Whilst this is a rare occurrence, it can happen. Orders that are held up due to the above issues will have replacements sent within 24 hours, whilst uninsured orders will be lodged with the Courier and will be updated pending their investigation.
If your zone is not showing, Please message us your Suburb & Postcode
HelloDrinks is currently unable to ship internationally at this time.